SYNCROWD
SYNCROWD
A HUMAN EXPERIENCE AGENCY

THE CUSTOMER EXPERIENCE AGENCY

WE BUILD CUSTOMER EXPERIENCES THAT DRIVE LOYALITY, EFFICIENCY AND PROFITABILITY

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1. COLLECT

WE COLLECT CUSTOMER DATA FROM INTERNAL AND EXTERNAL DATA SOURCES.

2. DOCUMENT

WE DOCUMENT HOW YOUR CUSTOMERS INTERACT WITH YOUR PRODUCT-, MARKETING- AND SALES ACTIVITIES.

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3. ANALYSE

WE ANALYSE THE CUSTOMER EXPERIENCE AND IDENTIFY THE KEY TOUCHPOINTS FOR DECISION-MAKING.

4. BUILD

WE BUILD AMAZING CUSTOMER EXPERIENCES THAT DRIVE LOYALITY, EFFICIENCY AND PROFITABILITY.

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SOME OF OUR PROJECTS

Dali Headphones

Designing awarded user experience.

#Dali

Making new standards in portable audio experience.

#DALI

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Designing new urban stroller experience.

#Recaro

Ecco_Fashion:Sport:Urbanism.png

Designing fashion and sport product experiences.

#Ecco

Carslberg_Special beer.png

Improving the shopper experience for special beer.

#Carlsberg

Lantmannen_Fresh Bread.png

Improving the fresh bread experience.

#Lantmannen Unibake

Arla_Cheese.png

Finding new growth experiences for cheese.

#Arla Foods

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Finding new growth experiences for milk.

#Arla Foods

Pressalit_Shower Trolley.png

Improving the mobile shower trolley experience.

#Pressalit

Velux_Rooflight window.png

Improving the rooflight window experience.

#Velux

Recaro_Urban Mobility.png

Designing the future of urban mobility experiences.

#Recaro

Forbo_Hospitality Environments.png

Designing feel good hospitality experiences.

#Forbo flooring systems

Ecco_High heeled shoe.png

Making the high-heeled shoe experience pleasant.

#Ecco

Recaro_Body Protection.png

Improving the body protection experience.

#Recaro

Arla Foods_Milk powder.png

Improving the everyday milk powder experience.

#Arla Foods

Improving the gaming experience.

#RECARO

Improving the self-service telecom experience

#TDC

Improving the self-service finance experience

#CaixaBank.